Technical Support Notes
| Article ID: | T3250 |
| Date: | 3/13/08 |
| Product: | EPSON RC+ v5.2.0 - v5.2.0 SP2 |
| Operating System | Windows Vista SP1 |
| Subject: | A blue screen can occur after resetting controller when using Vista Service Pack 1 |
Symptoms
When using Vista SP1, sometimes if the controller is reset from Tools |
Controller and RC+ is connected to the controller via USB, a blue screen
can occur.
Causes
This is
caused by a bug in EPSON RC+ 5.0.
Remedy
Instead of resetting the controller from Tools | Controller, power the
controller off and on again.
OR
Connect to the controller via Ethernet, then reset the
controller from Tools | Controller.
Status
This problem is fixed in EPSON RC+ v5.2.0 SP3.
